Privacy Policy

Privacy Policy

At FixMyPDF, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

When you use FixMyPDF, we do not collect any personal information or store any documents that you upload or process using our service. All PDF processing is done locally in your browser.

We may collect non-personally identifiable information such as browser type, device type, and pages visited through Google Analytics to help us understand how our service is used and to improve user experience.

2. Contact Form Submissions

When you submit information through our contact form, your submission will be sent to our server. This information is stored securely. We retain this information only as long as necessary to respond to your inquiry and maintain appropriate business records (typically up to 1 year). Your contact information is never sold or shared with third parties.

3. Analytics Data

We use Google Analytics to collect anonymous information about how visitors use our website. This data includes:

- Pages you visit and time spent on those pages
- Your approximate geographic location (country and city level only)
- Your device type, browser, and operating system
- How you found our website (search engine, social media, etc.)
- Your interactions with our site (clicks, scrolling)

This information helps us understand how visitors use our site so we can improve the user experience. The data is stored on Google's servers for a period of 26 months, after which it is automatically deleted. We do not combine this anonymized data with any personally identifiable information.

4. Use of Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. These cookies help us understand how our site is used and enable basic site functionality.

The types of cookies we use are:

- Necessary cookies: Essential for the website to function properly.
- Analytics cookies: Help us understand how visitors interact with the website.

You can control which cookies you accept through our Cookie Settings interface, which is accessible at any time via the 'Cookie Settings' button at the bottom of the page. You can also delete cookies at any time through your browser settings.

5. Third-Party Services

We use Google Analytics, which is provided by Google LLC. Google processes your data on our behalf when you use our website. Google Analytics uses cookies to collect information about your use of our website.

Google may transfer this information to third parties if required to do so by law or if third parties process this data on Google's behalf. You can learn more about how Google processes data in their Privacy Policy.

6. Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

You have the following data protection rights:

- The right to access, update or delete the information we have on you
- The right of rectification (to correct inaccurate or incomplete data)
- The right to object to our processing of your personal data
- The right of restriction (to request that we restrict the processing of your data)
- The right to data portability
- The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the information in the "Contact Us" section of this policy.

7. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect, to request deletion of your personal information, to opt-out of the "sale" of your personal information (note that we do not sell personal information), and to non-discrimination for exercising your rights.

To make such requests, please contact us using the information in the "Contact Us" section of this policy.

8. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we might have any information from or about a child under 13, please contact us immediately.

9. Data Security

We prioritize the security of your data. Since all PDF processing happens locally in your browser, your documents are never exposed to potential security risks associated with server-side processing.

While we implement reasonable security measures to protect our website and the limited data we collect, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend checking this page periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or would like to exercise your data protection rights, please contact us at contact@fixmypdf.in.