How Can We Help You?
Find answers to the most common questions about our PDF tools and services. If you can't find what you're looking for, feel free to contact us.
What is FixMyPDF?
FixMyPDF is a suite of free online PDF editing tools that you can use directly in your web browser. Our tools include PDF splitting, merging, image-to-PDF conversion, PDF-to-image conversion, PDF unlocking, and page alignment.
All processing happens locally in your browser, meaning your PDFs never leave your device. This ensures your privacy while providing powerful PDF editing capabilities.
Is FixMyPDF really free?
Yes, FixMyPDF is completely free to use. All our tools are available without any hidden charges, subscriptions, or watermarks on your processed documents.
Do I need to create an account to use FixMyPDF?
No, there's no need to create an account or sign up to use any of our tools. Simply visit our website, choose the tool you need, and start editing your PDF files right away.
How does the PDF Split tool work?
Our PDF Split tool allows you to divide a single PDF into multiple files. You can choose to split by page ranges (e.g., 1-3, 4-8), extract specific pages, or create separate files for each page.
To use it, upload your PDF, select your preferred splitting method, and download the resulting files. All processing happens in your browser, ensuring your document's privacy.
Can I merge multiple PDFs into one document?
Yes, our Merge PDF tool allows you to combine multiple PDF files into a single document. You can upload several files, arrange them in your preferred order, and then merge them into one PDF.
The tool also allows you to exclude specific pages from each document and control the orientation of pages in the final merged file.
How does the PDF Unlock tool work?
Our PDF Unlock tool removes user password protection from PDF files, allowing you to open, edit, and print protected documents. It works by removing the encryption from the PDF file structure.
Important: This tool should only be used on files you own or have permission to modify. It cannot remove owner/permission passwords that restrict editing or printing if you don't know the password.
Can I convert images to PDF?
Yes, our JPG to PDF tool allows you to convert image files (JPG, PNG, GIF, etc.) into PDF documents. You can upload multiple images to create a multi-page PDF, adjust page orientation, and set page size before conversion.
Is there a limit to the file size or number of pages I can process?
Since all processing happens in your browser, the limits depend on your device's capabilities. Most modern devices can handle PDFs up to 100MB without issues.
There's no strict limit on the number of pages, but very large documents (hundreds of pages) might cause performance issues on some devices. If you experience problems with large files, try splitting them into smaller chunks first.
Are my PDF files stored on your servers?
No, your PDF files are never uploaded to our servers. All processing happens entirely in your browser, on your own device. This ensures your documents remain private and secure.
Do you collect any personal data?
We collect minimal data for analytics purposes to help us improve our service. This includes anonymous usage statistics but does not include any personal information or the content of your PDF files.
For more details, please refer to our Privacy Policy.
Is it safe to use the PDF Unlock tool?
Our PDF Unlock tool is safe to use from a technical perspective as it processes files locally in your browser. However, please ensure you only use it on documents you own or have permission to modify.
Removing passwords from documents without proper authorization may violate copyright laws or other regulations. FixMyPDF is not responsible for any improper use of our tools.
Which browsers are supported?
FixMyPDF works on all modern browsers including Chrome, Firefox, Safari, and Edge. For optimal performance, we recommend using the latest version of your preferred browser.
Can I use FixMyPDF on mobile devices?
Yes, FixMyPDF is fully responsive and works on smartphones and tablets. However, due to the computational requirements of PDF processing, performance might be better on newer mobile devices.
Some complex operations (like processing very large PDFs) might work better on desktop devices with more processing power and memory.
What PDF versions are supported?
Our tools support PDF versions up to 1.7, which covers most PDF files created in the last decade. Some features of very new PDF specifications or specialized PDF types (such as PDF/A or PDF/X) might have limited support.
The tool is running slowly. What can I do?
Since all processing happens in your browser, performance depends on your device. If a tool is running slowly, try:
- Closing other browser tabs and applications
- Using a smaller PDF file
- Splitting large PDFs into smaller chunks before processing
- Restarting your browser
- Updating to the latest browser version